How to Complain k e Call Center KFC Regarding Criticism Advice
If you have any problems, criticism or suggestions, then complaining to the KFC call center is the best path that can be taken. Especially we know for ourselves that this food restaurant from the United States although it is famous for having a great experience, but it cannot be perfect. Consumers sometimes find that service or food is not optimal.
Of course, not all stores have similar problems, but only a few stands. This can be caused by openness or misunderstanding between consumers and waiters there. Therefore, it should be complained well, especially because this restaurant is famous for being good and can accept criticism and suggestions.
A brief glimpse of the Origins of KFC
Kentucky Fried Chicken is known to have a long history so that the experience in service of various food products does not need to be complained to the KFC call center . Especially if we compare it to fellow restaurants or fast food franchises, surely most of them are still number one even in Indonesia.
Fast Food is originally from the City of Kentucky as the name implies, where it was first discovered and founded directly by Colonel Harland Sanders. The story is already very famous because he used to be just a fringe chicken salesman and didn’t have much profit so he was under strong pressure to the point of depression.
But this began to change when in 1930 he started cooking fried chicken in Corbin and it turned out to be very responsible for people. Then in 1939, Sanders made his own fried chicken recipe because he used many interesting types of spices along with having his own way of preserving the processed flavor.
This is what prompted Sanders to later receive an award in the form of a Kentucky Colonel from the local governor. The establishment of the franchise took place in 1955 where before Sanders traveled from America to Canada and offered his merchandise. No wonder many investors are interested in investing in Sanders’ business.
In 1978 the National KFC Training Center was opened after a major investment by entrepreneurs such as Jack Massey and John Brown jr. Unfortunately, two years later, in 1980, Harland Sanders died so it became news of deep sadness, especially since the development of his hard work was in a big way at the time.
Advantages of KFCin Terms of Products and Services
If you look at its long history, it’s no wonder this franchise is equipped with many advantages, one of which is the ease of finding stores. Now we can not only find an outlet in one big city. But in every big city, it should have a lot more stores so that the distribution is quite even.
We can see examples in big cities like Jakarta, Bandung, Surabaya or Semarang. In one large city there are many buffer cities where each of them must have a KFC restaurant. So, you don’t have to go all the way to the city or provincial center because it’s more affordable than home.
Especially now that the delivery service can be used quickly and cheaply without any hassle. You can call directly on 14022 and if you don’t know the menu, you can ask the employee who picks up the phone. Please note that the service number for delivery and customer service is not the same.
For all these stores, they are also equipped with the best facilities so that sometimes there are people who complain about the KFC call centre , but it doesn’t matter. But if other facilities such as places to eat or playgrounds are very optimal.
You can use the room in the restaurant to the maximum because the arrangement is comfortable because most of the stores are quite spacious. Moreover, in terms of cleanliness, it should be highly preferable, especially from employees with cleaning work. They have been well trained to have experience in maintaining the cleanliness of every gap in restaurants according to the SOP.
Another advantage is that now it is not only used for breaks but can be used as a place for coffee. This happened due to the emergence of the last restaurant, KFC Coffee, where it looks the same as cafes in general. You can find a room with a mini bar that is very comfortable.
How to Complain to KFC Call Center If There’s a Problem
Any company or restaurant will definitely receive input or suggestions and even complaints from its customers including KFC. But even though it contains criticism and complaints we should not give it arbitrarily. There is a separate adab in the lodging of complaints, one of which is that all complaints and suggestions should be factually appropriate.
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If you don’t know about the facts of what will be criticized, then contact or complain to the KFC call center first . You can call their customer service phone number, which is 08071677777. If you feel like you’ve contacted but it turns out to be busy, then you can only send a complaint via email info@kfcindonesia.com .
You can ask about service or food results if it is unsatisfactory. But you have to find the best time to do it, especially if the complaints are quite large. But for general type complaints they can be made as usual but they must be patient when calling CS or receiving their email answers.
Complaining to the KFC call center can also be done through their main website directly. There will be several columns in the form of data to be filled in along with what the customer comments. You can fill all these areas with your opinion, don’t fill in because you hear news from others.
In addition, if you have received a reply from the company administrator, of course you must be received properly. His name gives criticism or complaints they must surely be willing to carry out the advice given. This advice is generally in the form of positive feedback in order to benefit consumers and companies. So, moreover, no party is harmed but rather everything is profitable.
Alternative Criticism Other Than Complaining to KFC Call Center
If you fail to submit a complaint using a phone number and email, you can try it through their social media such as Twitter on @KFCINDONESIA and Instagram @kfcindonesia. Due to delivery via social media, you need to know how to deliver it correctly. Especially the social media store is a hoax and various fake news.
Of course, if you give advice or complaints but actually a hoax, it can have criminal consequences. When complaining to the KFC call center, try not to use provocative language. This language is in nature to push on a certain event or condition, if the company considers it unfavourable, the response can be fatal to the whistleblower.
In addition, understanding what issues must be criticized or complained about is also mandatory. In addition, criticism through social media must be in the form of facts, if it is in the form of an opinion, it is considered a hoax. Furthermore, the content is negative, which is detrimental to one of the parties between the consumer and the restaurant.
Therefore, complaints to the previous call center of the KFC should be conceived about the first and more. Consider what the good and bad effects will be if you criticize one of the restaurant’s things. If it has good intentions, it should be immediately sent to the common good.
Maintaining the politeness and politeness of language will be the last key to delivering opinions, criticism or suggestions via social media. In addition, we come from Indonesia where both features or features should always be possessed. Although we understand that criticism does not violate the law, but delivery should not be against the law.
We already know how the advantages of this restaurant that is famous for its flour fried chicken products. If you find poor service or food with bad taste, you can immediately send criticism and suggestions. If you are going to complain to the call center, KFC has yet to maintain dignity.