Pos Indonesia call center phone number and examples of its services
P os Indonesia’s call center service is always crowded with discussions from everyone. Because this structure is always essential for all customers for many things related to the service of the mailing part itself. Pos Indonesia itself contains state property in the field of freight and documents throughout the region.
If you used to shop online, of course you won’t be stranger to the services offered by this delivery service. This is where you can check online receipts to track the location of the delivery of the ordered item. Interestingly, now the post also provides a 24-hour CS service.
This service is provided as a form of innovation by this limited liability company as the oldest transport service owned by the country so that it is not obsolete. So at first people can often consider it outdated, so thanks to the P os Indonesia call center service they provide, it makes it look more modern.
Various structures of Indonesian postal services
The services provided by this limited liability company owned by a state-owned company are diverse. It has done this to maintain the comfort of customers who have been using its services for a long time. Below is a list of services available here, including:
- POSERBA, this structure is more focused on the one stop shopping method and is usually available on the physical tape of the post office. With this service, all the needs of the community are met. Some of the needs that can be met with this service include philately, greeting cards and stationery. That’s all there is.
- POSARLING, as the name suggests, as well as working in the field of postal delivery services, reveals that here it also provides services for other needs. For example, the sale of stamps, mailing items, and the receipt of shipments from anyone. So the existence of the P os Indonesia call center makes it closer to the closer to the local community that needs it.
- Halo Pos 161 is a telephone line that anyone can contact to get services and information according to individual needs. These facilities can be used by customers at any time to save more costs, time and energy when they need directly online transport services.
- The agency is also one of the post office services, where this company is open to the public or anyone who wants to join as an Indonesian postal organization. The service is varied, including opening savings, payment of pensions and deductions, sales of stamps and many other things. So there are a lot of actions.
How to contact pos Indonesia Call Center by phone
For those who need assistance with the delivery of their packages, all of these problems can be resolved immediately by contacting customer service at this time. Any complaints and problems or all the necessary information is easy to find answers through the service. Here’s how to contact them.
One of them has a telephone plane directly using the number of the main post office available according to the destination city. The phone number itself is usually already available online. Then you can find the number directly using the internet and enter the keywords.
In addition, the phone number of the P os Indonesia call center will appear immediately according to the headquarters of each essential city. From here you can request many things that start with the condition of the package that was shipped or even when you want to know the cost of shipping the product when using the service.
So you know how much money they need to be willing to pay shipping directly. So in this case to contact Customer Service directly, you can use the number 161 as one of the services provided by Halo Pos Indonesia.
In this case, if you are accustomed to using its services, you should remember and register the phone number carefully, in order not to lose it. So when there is a problem related to ships or something that has not been solved, then the solution can be obtained here.
It’s just that to call you, you will generally be charged a local price as usual. Make sure you have enough credit when you want to make a call so that when you want to ask for customer service for some things, the connection is not interrupted.
How to contact Pos Indonesia call center by email and live chat
In addition to the telephone number, you can also contact the post office customer service directly by email. This is perfect for those of you who want to save money when you use their services but don’t want to get out of credit. This is where each customer can contact CS directly using the email provided.
You can make a complaint or ask for anything via an email address directly from your mobile phone, computer or even other gadget devices that are already connected to the Internet. So the capital here is just an internet connection, the rest you can contact the P os Indonesia call center by email.
The current post office email address is halopos@posindonesia.co.id. Any emails received will receive an immediate response from customer service. It’s just that when you use this service, you usually have to be patient because obviously the answer takes longer than contact customer service by phone.
In addition to using email, you can also contact CS on duty via live chat. This feature is available directly from the post office’s official website at the address www.posindonesia.co.id. Just press the accompanying chat menu, then all questions will be answered directly.
This feature is available at the bottom right of the screen where you will see a picture of an Indonesian postal representative and then an immediate live window will appear. In the dialog box, you can select the menu that the post office provides. After that, write the message and you will be answered immediately.
How to contact Pos Indonesia call center via social media
In addition to using some of the above methods, you can also check the status of your shipment and file complaints directly through the delivery office’s social media accounts. Because at the moment Pos is Indonesia more advanced. This is obvious because the service becomes more advanced because it already has social media.
FB accounts can be found by visiting the fan page that is directly owned by Pos Indonesia. In the meantime, if you want to get in touch via Twitter, you can go straight to @PosIndonesia so that all needs get an immediate response. However, when contacted via Twitter, working hours are limited for customers.
You will only be served from 8:00 to 17:00, all valid from Monday to Friday. But even so, the service is enough to help you accurately monitor the status of delivery of goods.
The interesting thing is that not only FB and Twitter, it turns out that there are still Instagram. You can also contact the official IG account at @posindonesia.ig so that the on-call administrator immediately answers questions in a responsive way.
Of course, with all the services offered above, the company has become different and has changed for the better. As a result, many people today have begun to use their services again. Because the presence of a number of P os Indonesia call centers that can be contacted at any time makes consumers feel valued on their merits.